Refund Policy for Stitch Closet

Last Updated: [01-01-2025]

At Stitch Closet, we strive to provide our customers with high-quality products. If you are not completely satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand your rights and obligations.

1. No Refunds

   • Items are not refundable.
   • Exchanges are available under certain conditions.

2. Exchanges

   • Exchanges are accepted only if the item is not worn, remains in its original packaging, and send it back to us within 7 days of delivery.
   • If an item is received after 7 days, no exchange will be processed.

3. Damaged or Incorrect Items

   • In case of a damaged or incorrect item, the customer must send the product to us.
   • Customers are responsible for return delivery charges.
   • Upon receiving the item, we will replace it with the correct or undamaged product.

How to Initiate an Exchange

1. Contact Us

   • Email: royalcloset.pk1@gmail.com
   • Phone: +92 324 4057411
   • Provide your order number and details of the issue.

2. Return the Item

   • Ship the item back to us using a secure and trackable service. Ensure it meets the conditions outlined above.

3. Replacement Process

   • Once we receive the item and verify its condition, we will process the exchange and send the replacement to you.

9. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Email: [support@stitchcloset.shop]